Business Insight is a discovery and consulting group of
Research Committee Meeting
Location: CART Research Facility, Mt. Pleasant
Round Table Discussion: What is on the BI Horizon
Case Study1: BI & Commercial Margin Optimization
Tim Rey/Dow Chemical
BI Clinic: BI and Fraud Detection Technology and Methods
Doug Wielenga
The Year Ahead
Tim Pletcher
Driving to Quality: Best Strategies and Practices in Business Intelligence
Location: Steelcase Grand Rapids, MI
An Overview of Steelcase and its Challenges
Ruth Howard, Director of Market Information/Sales Analyst, Steelcase
Keynote: Managing Quality using Business Intelligence in Healthcare
John Byrnes, M.D., Sr. Vice President for Quality Systems, Spectrum Health
Case study: Solving Problems Using BI with Geographics
James Akright, GM
Case study: What Are Your Customer Comments Telling You? A Text Mining Approach
Matt Rottelli, Head, Statistics Division, Oncology and Osteoporosis Platforms, Eli Lilly
Case study: The Challenges of Turning Data into Business Intelligence Solutions
Tony Pittman, Manager, Enterprise Business Information Group, IBM
Executing Sustainable Quality Improvement: Quality Analysis Best Practices
Leo Wright, Manufacturing Industry Strategist, SAS
4th Annual Business Insight Forum
Rising Tide: Creating 10 Years of Increasing Value Through OR at Proctor & Gamble (3 MB, PDF)
Glenn Wegryn, Procter & Gamble
Linking business systems, manufacturing processes, and data analytics to drive profitable BI
Robert Wojewodka, The Lubrizol Corporation
Sense and Respond Systems for Adaptive Business Enterprise (3 MB, PDF)
Steve Buckley, IBM Watson Research
BI Benchmark Study Preliminary Results
James Cappel, CMU
Manufacturing Flexibility and Capacity Investment Optimization (397 KB, PDF)
Mark Everson, Ford Motor Company
Using GIS to Enhance Core Business Processes (4 MB, PDF)
Steve Benner, ESRI
Solving Problems Using People, Process and Technology (443 KB, PDF)
John Shull, Steelcase
An Overview of Sarbanes/Oxley Act of 2002 and Data Mining (123 KB, PDF)
Tom Weirich, CMU
The Emerging Role of Complexity, Genetic Algorithms, and Agent Based Modeling in Business Applications
Carl Simon, University of Michigan
Henry Ford Health System – Predictive Model for Healthcare (233 KB, PDF)
Mike Meitzner
Using GIS to Extend and Leverage BI Systems (4 MB, PDF)
Steve Benner, ESRI
Expert Panel: Organizing for Business Intelligence
Moderated by Tim Pletcher, CMURC
Research Committee Meeting
BI Benchmark Study Update
Dr. Mark Hwang/Dr. James Cappel
BI Benchmark Study Phase II Offering
Kelly Pastula
Central Michigan University BI Related Research Centers:
The Center for Geographic Information Science (CGISc)
Dr. Dave Patton
The Center for Supply Chain Management
Dr. Shanthakumar Palaniswami
Center for Applied Research and Rural Studies
Dr. Mary Senter
Guest Faculty Speaker: Dr. Morgan Wang
Overview of University of Central Florida (UCF) Data Mining Certificate Program.
Recently, UCF faculty and students won two 2004 KDD Cup Prizes.
BI Clinic: Advanced applications of GIS in market analysis, site selection and supply chain
optimization.
Steve Benner ESRI
Research Committee Meeting
Location: CMU Professional Education Troy Center
Case Study: Insight Enterprises, Inc.
Ted Mentele
BI Clinic: The link between Grid Computing and Business Intelligence.
Bryan Goodman/Thomas Montgomery, Ford Motor Company
Ramesh Natarajan, IBM Watson Research
Vendor Presentation: Integrating Dun & Bradstreet data with BI, new global resources, how D&B is improving quality for BI Solutions
Bob Preston
Research Committee Meeting
Location: CART Facility
BI Case Study: Discussion on the Henry Ford Hospital predictive model project
Mike Meitzner (HFHS) & Jim Mentele (CMURC)
BI Benchmark Update
Dr. Mark Hwang & Dr. Jim Cappel (CMU Faculty)
Discussion about data mining, statistical modeling visualization, and advanced statistical process control and Six Sigma at GE.
Dr. Roger Hoerl (GE)
BI Clinic: The current state of machine language translation
Systran Corporation
BI network concept
Tim Pletcher
Driving to Profits: Best Strategies and Practices in Business Intelligence
Keynote: Opportunities and Challenges for Managing Business Intelligence Initiatives. Steve Jones, National Routing Manager of Sears will discuss how business intelligence is used at Sears.
Case Study: Ron Hurd of Harris Interactive - Creating Competitive Advantage through Customer Loyalty Management
Case Study:Jerry Nichols of Cisco will discuss how Cisco uses business intelligence to manage customer relationships
Case Study:Michael Cavaretta of Ford will discuss the Ford warranty case and the business value.
Case Study:Michael Sullivan of Liability Management Systems will discuss a state of the art predictive warranty case.
Summary: Jim Hageman CEO of CMURC will summarize the common Management Process
and Factors for Success.
3rd Annual Business Insight Forum: Best Practices to Improve Corporate Performance and Reduce Uncertainty Through Business Analytics
Current approaches to use business intelligence strategies to mitigate risk and uncertainty such as Sarbanes Oxley compliance, Tread Act, and catastrophic events.
Dr. Mike Sullivan, Liability Management Systems
Case Study: Creating a Cost-Effective Business Intelligence Capability
Mike Costa, Dow Chemical Company
Case Study:Using SAS @ SAS: The mining of SAS technical support
Annette Sanders, SAS
Warranty Analysis and Market Research Applications: The value of GIS in the automotive supply industry.
Graham Duthie, Visteon Corporation
Business Activity Monitoring using KEG Based Enterprise Communication: A visual solution for call center, manufacturing, and MRO activities
Kerry Gilger, FYI Corporation
CMURC Predictive Warranty Model: Considering multiple variables that contribute to product failure
James Mentele, CMURC
Social Network Visualization: Using network communication patterns to highlight significant interactions
Valdis Krebs, Inflow
Spatial Analysis: Using GIS and advanced mapping technologies to represent data
Ian Clemens, IDV Solutions
Expert Panel: Organizing for Business Intelligence
Research Committee Meeting
Location: CART Research Facility
Business Intelligence Case Study Presentation: Text Mining Case Study (609 KB, PDF)
Jim Mentele (Central Michigan University Research Corp)
Business Intelligence Clinic: Mike Gilger will speak about the successful application of a new BI visualization technique based on KEGS to quickly simplify data representation of large quantities of data.
Industry Benchmark Activity: Tim Rey will facilitate a discussion about working with members of the research committee and other companies to formally benchmark BI activities.
Using International Data for Marketing, Corporation Decision Making and Competitive Analysis.
Tim Pletcher and Jim Mentele
Driving to Profits: Best Strategies and Practices in Business Intelligence
Location: EDS Troy, MI
Keynote: Dr. Michael Cavaretta, Ford Motor Company, “Opportunities and Challenges for
Managing Business Intelligence Initiatives.”
Case Study: Dr. Michael Garver, Central Michigan University, “New Approaches to Segmenting Customers”
Case Study: Darren Bourn, EDS, “Business Intelligence Case Studies in Customer Intelligence” (1 MB, PDF)
Case Study:Allan Manning, SAS, “Best Practices and Key Factors to Ensure Successful Business Intelligence Initiatives” (463 KB, PDF)
Case Study: Dr. Michael Sullivan, Liability Management Systems, “Managing the Risk of Future Environmental and Product Liability Claims”
Summary: Dr. Robert Berry, CEO of CMURC will summarize the common Management Process and Factors for Success (90 KB, PDF).
Business Insight Forum: Cost Control and Revenue Generation Through Business Intelligence
Business Intelligence Critical Success Factors: Lessons Learned
Dr. Robert Berry, president/CEO, CMURC
Business Value from Data and Text mining at Ford
Dr. Phil Tuchinsky, Ford Motor Company
Cost Management Case Studies With A Focus on Restructuring The Business and on Supplier Relationship Management
Moderated by Dr. Carl Lee, Professor, CMU.
New and Current Business Models Working in Harmony
Mike Lanham, Dow Corning
Cost Control of Procurement, Logistics, and Pricing
Roger Swantek, EDS
Supply Chain Management Best Practices
Mike Murray, IBM
Business Intelligence Best Practices
Chad Janz, SAS
Revenue Generation Cases Studies With A Focus on Customer Relationship Management and Profitability
Moderated by Dr. Michael Garver, Professor, CMU
Modeling the Customer Loyalty Profitability Link
Tim Rey, Dow Chemical Company
Keeping Profitable Customers
Michael Khoury, DTE
Capitalizing on Your Data Investment —Executive panel discussion.
Phil Tuchinsky-Ford, Mike Costa-Dow, Mike Garver-CMU, Kas Kasravi-EDS, James Mentele-CMURC. Moderated by Tim Pletcher, Director, CMURC.
Visteon Corporation - Technology Acquisition Process
The Role of CMRA
Roger Kesseler, Central Michigan Research Alliance
CMU Research Strengths
Mike Rao, Central Michigan University
Visteon Presentation
Greg Sadler & Mark Jarvis, Visteon